Lexar’s Warranty System is Being Held Up by US Govt Approval

After shuttering its Lexar reminiscence card industry in June 2017, Micron offered the logo simply 3 months later to the Chinese flash garage corporate Longsys and now Lexar playing cards are again from the grave. But Lexar is nonetheless looking forward to US govt approval, and the logo’s guaranty procedure is at a standstill as a result of it.

A couple of months in the past, photographer Nick Stern bought a few Lexar SD reminiscence playing cards after which found out them to be misguided when his digital camera and pc would not stumble on them.

When Stern contacted Lexar, he was once advised that the corporate is handiest issuing refunds and now not replacements presently because of adjustments happening at the back of the scenes.

“We are these days experiencing difficulties with satisfying guaranty duties,” the tech beef up rep advised Stern. “This is because of a considerable amount of adjustments to the methods we make the most of for replacements and refunds.

“We don’t seem to be in a position to supply a alternative at the moment. However, we will be offering to offer money back […] in your Lexar reminiscence playing cards.”

Stern then equipped a PayPal electronic mail deal with and was once advised that his refund was once at the approach. After days of no followup, Stern contacted Lexar once more and was once advised that Lexar is these days now not in a position to factor any refunds till it receives United States govt approval.

“Due to the delicate nature of the CFIUS necessities, we will have to have legit evaluation and approval from the U.S. Government ahead of we will transfer ahead,” the rep responded. “Once this evaluation is entire, we will be able to start issuing refunds to shoppers in an instant.

“We stay up for issuing your alternative or refund with approval from the U.S. Government.”

CFIUS stands for Committee on Foreign Investment within the United States, and it’s an inter-agency committee that critiques nationwide safety implications of international investments in US corporations.

Confused, Stern requested, “Can someone please give an explanation for what money back of $32 for 2 playing cards bought from Amazon has to do with the CFIUS?”

“Your RMA shall be affected as a result of we’re owned by a Chinese primarily based corporate referred to as Longsys,” the rep replied. “The restrictions which were installed position are with reference to international coverage. Again, because of the delicate nature of the CFIUS necessities, we will have to have legit evaluation and approval from the U.S. Government ahead of we will transfer ahead.”

So for those who in finding misguided new Lexar playing cards in your arms, you might need to search assist from the retail outlet that offered the playing cards to you till Lexar’s industry is given the fairway mild by the federal government.

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